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General Data Protection Regulation - GDPR

1. Contact details
2. Overview
3. What information do we collect from you?
4. When and how the information is used
5. How we protect information
6. Who has access to the information collected from you
7. How to correct errors
8. Sharing information with third parties
9. Your rights


1. CONTACT DETAILS
The website http://www.rogroup.eu/ belongs to and is managed by SC RO GROUP INTERNATIONAL SRL, a Romanian company, which can be contacted in the following ways:
•    e-mail: office@rogroup.eu
•    Address:  Str. Depozitelor 41-43, Pitesti, Arges, postal code 110078
•    fiscal dates: SC RO GROUP INTERNATIONAL SRL  CIF RO5824305  J03/847/1994

RO24BACX 0000 0005 0244 0000  - UNICREDIT BANK PITESTI

RO GROUP INTERNATIONAL SRL is registered in the General Register of the National Authority for the Supervision of Personal Data Processing with registration number 37138 from December 9, 2015. (www.dataprotection.ro)
2. OVERVIEW
The document that you are going through right now is, in fact, one of the ways in which we want to show you that the trust you give us is not unilateral, and that we, in turn, take all the necessary measures to so that your visit to our website is as pleasant as possible and without consequences that you do not anticipate.
For any question or confusion regarding the terms used below or any other issues related to how we understand to keep your data confidential, please contact us at the following email address: office@rogroup.eu
3. What information do we collect from you?
RO GROUP INTERNATIONAL SRL collects information from its users in the following ways: directly from the user, from the traffic reports recorded by the servers hosting the RO GROUP INTERNATIONAL SRL sites, as well as through cookies.
Information provided directly by the user:
When you subscribe to a service provided by RO GROUP INTERNATIONAL SRL, we may ask you for your name, e-mail address and other personal information. The more information you provide voluntarily, the better we can personalize the information provided on your next visit.
Information from the server traffic report:
When you visit a website, you reveal certain information about yourself, such as your IP address, the time of your visit, the place from which you entered our website RO GROUP INTERNATIONAL SRL, like other operators, records this information.
Cookies:
In order to offer a personalized service to our users, RO GROUP INTERNATIONAL SRL may use cookies to facilitate the storage and tracking of your preferences. For example, we may use cookies to identify you and to provide you with information and services based on your preferences that you expressed in your previous visits. Also, third-party online advertising networks can use cookies to be able to adapt advertising messages according to your preferences. Cookies are ?.txt? type files, offered to your browser by a web server and then stored on your computer's hard drive The use of cookies is a current standard on many of the important sites you visit. Most browsers are set to accept cookies. If you prefer this, you can reset your browser either to notify you every time you receive a cookie or to refuse to accept cookies. However, you should know that some sections of our website will not be able to be viewed normally if you have set your browser to reject cookies.
You should also note that whenever you voluntarily disclose personal information in the online communication environment, such as online forums, e-mail programs, FTP programs, discussion groups, chat services, the information disclosed by you may be easily collected and used by unauthorized persons. Although RO GROUP INTERNATIONAL SRL does everything possible to protect your personal information, RO GROUP INTERNATIONAL SRL cannot ensure or guarantee the security of any type of information that you transmit to us, so that the transmission of information in an inappropriate environment is done at its own risk your risk. You must also understand that you are solely responsible for maintaining the secrecy of the information (passwords, usernames, etc.), related to the accounts you have acquired as a result of using the services offered by us.
Details about the cookie policy can be found here http://www.rogroup.eu/cookies
4. HOW AND WHEN INFORMATION IS USED
RO GROUP INTERNATIONAL SRL uses the information collected from you in several ways, depending on the type of information collected:
•    Information provided directly by the user: this information is used only for the purpose of personalizing the services offered to you and verifying your identity in order to execute any contracts between you and our company following your use of the online purchase services developed by us.
•    Information collected from the RO GROUP INTERNATIONAL server traffic report: this type of information helps us identify which sections of our sites are of interest to users. RO GROUP INTERNATIONAL SRL also collects the IP addresses of its users for the purpose of safe administration of our IT system, for the purpose of avoiding criminal activities and, last but not least, for the purpose of communicating the anonymous typed templates of the users to our advertising clients.;
•    Information collected through cookies: RO GROUP INTERNATIONAL SRL uses cookies to allow you to use our services as usefully as possible and for the purpose of obtaining statistical information that allows us to improve our services. Cookies (as defined above) allow us to save your access passwords and your preferences so that you do not have to enter them again the next time you visit us.;
According to the legislative provisions imposed by the European Union through the General Regulation for the Protection of Personal Data no. 679/2016, completed with the Romanian legislation in force SC RO GROUP INTERNATIONAL SRL assumes the legislative provisions and undertakes to administer in safe conditions and only for the stated purposes, the personal data provided by you through forms, e-mails or our web applications.
The purpose of collecting the data specified above is the one stated in the section where your data is requested and depending on the options selected, and by purpose one or more of the following situations can be identified:
•    to improve the quality of products and services of SC RO GROUP INTERNATIONAL SRL so as to meet the needs of users and to provide news about the products and services offered;
•    represents the delivery, invoicing and online marketing of products and/or services including their invoicing and delivery;
•    information about the order placed, favorite products or included in the list of preferences or alerts;
•    sending the newsletter and occasional offers;
•    providing advertising, marketing and advertising services.
5. HOW WE PROTECT THE INFORMATION COLLECTED FROM YOU
The confidentiality and protection of the information collected from you are of vital importance to us. RO GROUP INTERNATIONAL SRL does not provide the collected information to third parties without your express and prior consent. Any statistics regarding the traffic of our users, which we will provide to third-party advertising networks or to partner sites, is provided only as a set of data and does not include any personally identifiable information about any individual user.
Your access to certain services and information within the site is protected by a password. We recommend that you do not disclose this password to anyone. RO GROUP INTERNATIONAL SRL will never ask you for your account password in unsolicited messages or phone calls. We therefore advise you not to reveal this password to people who ask for it. Moreover, if possible, you must remember to sign "disconnection" / "log off" / "sign out" from your account in the Forum, Chat or other online services offered by RO GROUP INTERNATIONAL SRL, at the end of each session their use. We also advise you to close the browser window in which you were working at the end of your navigation in the sites or services provided by RO GROUP INTERNATIONAL SRL.
These tips are intended to prevent unauthorized persons from accessing your personal information or correspondence when you are working on a computer network in a public place. (in internet cafes, for example).
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, despite our efforts to protect your personal information, RO GROUP INTERNATIONAL SRL cannot ensure or guarantee the security of the information you transmit to us, to and from our online services or our products. We therefore warn you that any information sent to us will be done at your own risk.
However, when we receive the information sent by you, we guarantee that we will make every effort to ensure their security in our systems, according to the security standards imposed by the Romanian legislation in force.
6. WHO HAS ACCESS TO THE INFORMATION COLLECTED FROM YOU
With the exception of the cases exposed above, RO GROUP INTERNATIONAL SRL will not disclose any personally identifiable information about its users to third parties without first receiving the users' express consent in this regard.
At the same time, however, RO GROUP INTERNATIONAL SRL may disclose personally identifiable information when the law expressly provides for this or when this is necessary to protect the rights and interests of RO GROUP INTERNATIONAL SRL.
In conclusion, when you access the RO GROUP INTERNATIONAL SRL website and you are asked to disclose information about yourself, you will disclose this information only to the RO GROUP INTERNATIONAL SRL website, except for the case when the respective service or information is offered in partnership with another website or service.
However, every time such a service is provided in partnership with another site, you will be informed about this. In order to provide you with the highest standards of service, it is necessary to share your personal information with the partner site or service. If you do not want this data of yours to be shared, you can proceed accordingly by not allowing the data transfer by not using that specific service.
However, if you choose to accept data sharing, you must understand that the service providers in partnership may have separate privacy and data collection practices. RO GROUP INTERNATIONAL SRL has no control and cannot guarantee all the legal aspects involved in the use of these independent privacy practices.
RO GROUP INTERNATIONAL SRL processes your personal data, by automated and manual means, intended for the execution of services to clients, the issuance of tax invoices and possible guarantees, the collection of related claims as well as the resolution of your request in connection with the activity carried out by SC RO GROUP INTERNATIONAL SRL.
Your data are necessary for the execution of services, the issuance of service invoices, the collection of receivables related to them as well as the resolution of your requests in connection with the activity carried out by RO GROUP INTERNATIONAL SRL.
We point out that your refusal may determine the impossibility of providing the selected/ordered services/products or options.
The recorded information is intended for use by RO GROUP INTERNATIONAL SRL and is communicated only to the following recipients:
•    the employees responsible for the website on which you submitted your data,
•    carriers for carrying out correspondence and communications, 
•    third parties involved in the fulfillment of the intended purpose for the persons concerned.
7. HOW WE CAN CORRECT ERRORS IN THE DATA COLLECTED FROM YOU.
If you create an account with one of our services, we can send you a confirmation email to provide you with the details of your new account. The confirmation message will be sent to the e-mail address you provided us and will describe the ways in which you can modify or delete the data of the account you just created. We advise you to keep this confirmation e-mail, especially since it also contains information that may be useful to you when problems arise in accessing our services.
8. SHARING OF INFORMATION TO THIRD PARTIES
The website www.rogroup.eu can use the services of some advertising companies to establish advertising targets and support advertising campaigns and other messages specific to marketing activity. For this, these companies can collect anonymous data through cookies. To the extent that this happens, RO GROUP INTERNATIONAL SRL will include in its confidentiality agreement links to the confidentiality agreements of the partner advertising networks.
9.YOUR RIGHTS
By reading the "General Terms and Conditions" document, you have taken note of the fact that you are guaranteed the rights provided by law, namely the right of access, of intervention on the data, the right to oppose the processing of the data, the right to withdraw the consent or the data, of the right not to be subject to an individual decision. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of the data. We notify you that any person has the right to object, free of charge and without any justification, to the processing of his personal data for direct marketing purposes.
In order to exercise these rights, you can get in touch with our data protection officer at office@rogroup.eu or by regular mail at the address: Str. Deposits no. 41-43, Pitesti Municipality, Arges County, postal code 110078.
If some of the data about you are incorrect, please inform us as soon as possible to remedy the situation, by sending an email to his email address office@rogroup.eu or by regular mail to the address Str.Depozitelor no. 41-43, Pitesti Municipality, Arges County, postal code 110078
You also have the right to file a complaint with a supervisory authority, when you consider that your rights regarding personal data are violated.

Ro Group International
Ro Group INTERNATIONAL SRL Str. Depozitelor nr. 41 - 43, 110078 Pitesti, Arges, Romania GPS: N 44.87618 x E 24.85705 www.rogroup.eu | comenzi@rogroup.ro
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